Billing companies that work wound care claims every day. Describe your practice once and compare their proposals.
A few questions about the practice, then billing companies that fit send proposals. You are not committing to anything.
Hand off all of it or just the parts that are breaking. Say which in the form so the proposals match.
Charges entered, claims checked against payer edits, and sent daily so clean claims go out the first time.
Every denial worked, appealed, or corrected, with the root cause tracked so the same denial stops repeating.
Old balances called on and worked by payer and by age until they are paid, adjusted, or written off on purpose.
Certified coders assign CPT, ICD-10, and modifiers from your notes, or audit the codes your providers pick.
New providers enrolled with payers, CAQH kept current, and revalidations handled before they lapse.
Statements, online payment, payment plans, and the phone calls that come with them, handled in your name.
Eligibility checks, prior authorizations, and old AR cleanup go through the same request. If you only need one piece, say so.
There is no right answer for every practice. The usual tradeoffs:
A wound claim has to square the procedure, the depth, and the place it was done, and it usually fails on one of the three. Debridement is the clearest case. Selective debridement (97597 and 97598) and surgical debridement by tissue depth (11042 through 11047) are separate codes with separate documentation, and a payer will pay the second as the first if the note does not say what was removed, with what instrument, down to which layer. Then add a same-day E/M. A decision to treat a new problem supports a separate visit; a routine look at the same wound does not. Payers have noticed which clinics put modifier 25 on everything.
The costly items carry the real exposure. Skin substitute and cellular product applications (15271 through 15278) are often the biggest dollar line in a wound practice, and coverage turns on measured wound size, how long the ulcer has been open, and proof that conservative care failed first. Negative pressure, total contact casting, compression and hyperbaric oxygen each have their own diagnosis lists and frequency limits. A hyperbaric chart missing the wound grade can sink a month of sessions. Medicare Advantage plans in particular want authorization for much of this, and the approval window rarely lines up with the treatment calendar. In a hospital outpatient department the facility claim and your professional claim follow separate rules, so one visit can pay on one and deny on the other.
In-house staff get the same things wrong over and over. Charges come off a superbill that names the procedure but not the wound measurements, so every appeal gets rebuilt from the chart. Visits are weekly, which means a denial from week two sits untouched while week five goes out the door. A good specialty biller reads the note before the claim, matches each date of service to its authorization, and works denials by wound, not by claim. Outsourcing pays off when visits per patient run high, when you do hyperbaric, or when one person is both front desk and biller. On the form, give your weekly visit count and your main payers, and say whether you bill facility, professional, or both.
Three steps. Most practices hear from the first billing company within a business day.
Specialty, providers, claim volume, your software, and what you want handled.
Your request goes to billing companies that work your specialty and take on practices your size.
Compare fees, scope, reporting, and contract terms side by side. Pick one, or none.
What practice managers usually ask before they fill out the form.
Describe the practice once and compare proposals from billing companies that fit. No obligation.
Request proposals